Step 1: Implementation Fee Invoicing

Provide Billing Details: Once the contract is finalized, we will request your billing information (name, email, contact number, and optional address).

Receive E-Invoice: Our DerbySoft support team will then send the e-invoice to your provided email address.

This invoice will be for the one-time implementation fee, as agreed in your contract, which is required to access the GO services.

Step 2: Payment

Tip: 
The invoice is due 30 days from the date of issue.

To ensure access to the services, please provide the payment reference to DerbySoft by the due date.

Step 3: Account Activation

Once the Implementation Fee payment is received, the DerbySoft support team will activate your account and assign you a customer ID.

This Customer ID is a unique identifier used throughout the Go platform. Please refer to the customer ID when sending any correspondence.